Standards for access extends to a state contractor ICT.   Include accessibility standards in your contracts with clearly stated expectations.   Here are a few resources to learn from when determining Procurement ICT Accessibility standards or policies. 

Suggested Contract Language

Created September 2018

Web Accessibility Compliance Requirements:

RSMO 161.935 requires that the procurement of information technologies comply with the provisions of Section 508 of the Workforce Investment Act of 1998 regarding development, procurement, maintenance or use of Information and Communication Technology (ICT).  The Missouri State ICT Standard ( outlines compliance, equivalent facilitation and exceptions. If exceptions apply, the contractor’s awarded bid response would need to contain specific disclosure of product non-conformance in a Voluntary Product Accessibility Template (VPAT); or other comparable document. 
a. The contractor shall include information on what testing methods they use to check for accessibility Examples include, but are not limited to: automated testing tools, using an accessibility standards checklist, keyboard only testing, content scaling testing and screen reader testing.

b. The contractor shall promptly respond to any complaint brought to its attention regarding accessibility of the products provided hereunder that were specified in the contractor’s awarded bid response as compliant products. The contractor shall resolve such complaints by bringing the product into compliance with the applicable Missouri State ICT Standard at no additional cost to the state. The contractor shall indemnify and hold harmless the State of Missouri and any Missouri government entity purchasing the contractor’s products from any claim arising out of the contractor’s failure to comply with the aforementioned requirements.



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