Email (Microsoft Outlook) and Newsletters (GovDelivery, Constant Contact) Checklist

  • Was the automated accessibility checker or Outlook accessibility assistant (Review > Check Accessibility) used?
  • Were any errors found fixed?
  • Is there only one Heading 1 present?
  • Are all headings in order and nested properly?
  • Are headings and email subjects clear and descriptive?
  • Are the font choices clear, legible, and do they adhere to font size recommendations
    (12 pts minimum)?
  • Are sans serif fonts used for the body text?
  • Is all hyperlink text unique and descriptive?
  • Do all images have meaningful and complete alt text (with the exception of decorative images which should be set as decorative)?
  • Is plain language used, avoiding jargon, and spelling out abbreviations the first time
    they’re used?
  • Are all tables simple with no merged, split, or empty cells or multiple header rows?
  • Does each table have a descriptive caption or associated title?
  • Does the color contrast between text and background, link text and background,
    and graphics and background
    meet 4.5:1 for text and 3:1 for large text and images
    minimum contrast requirements?
  • Are all interactive components actionable using just a keyboard? (tab to navigate,
    space/enter to activate and typing or using arrow keys to complete fields)
    Is keyboard focus visible with an outline around the element such as a link or
    button?
  • Do focusable elements receive focus in a meaningful order left to right, top to
    bottom?
  • Do all tables have a header row and/or a header column?
  • Are tables avoided for visual formatting of content?
  • Does the email signature or email footer also follow accessibility best practices?