Frequently Asked Questions

What is the MO DeafBlind Equipment Program?

It is a project funded by the Federal Communications Commission (FCC) to ensure DeafBlind people have access to different kinds of communication. Missouri Assistive Technology (MoAT) was certified by the FCC to administer the project in the state of Missouri.

Who is eligible to apply?

A person who is recognized as “DeafBlind” by an approved professional, meets Helen Keller National Center (HKNC) Act definition of DeafBlind and has low income is eligible to apply for participation.

What kind of equipment will be available?

Equipment will be decided on an individual case by case basis depending on the individual’s communication goals, needs and abilities. An example would be the iPad with Braille display. Equipment is to help an individual meet their distance communication needs, through technology such as a telephone, cell phone or computer device, rather than equipment specifically for face-to-face communication. For a list of possible options, view the application or go to the national site,  iCanConnect

Will the MO DeafBlind Equipment Program funding replace other legal mandates or programs for equipment for individuals such as IDEA, RSB, or Vocational Rehabilitation?

No, it will not replace or reimburse other programs such as schools, employers, etc. that are responsible for providing equipment for education, employment, etc.

How do I apply and what documents do I need?

Applicants will be required to submit a completed application form along with income verification documentation. Verification of disability can be verified by a community based provider with a history of providing services to deafblind persons or a licensed medical professional.

What happens after I apply?

Applications will be reviewed by MoAT to determine eligibility and need as well as funding availability. Applicants will be contacted telling them the status of an application.

Is assessment and training available?

If an assessment is needed for an eligible applicant to determine the most appropriate device or if training is needed, it will be available through MoAT staff or consumer support provider.

Who owns the equipment?

The majority of equipment through the program will become the property of the consumer. Some equipment may remain the property of MoAT at least for a trial period of time.

Will the program cover my monthly service costs?

No. Clients are responsible for any costs associated with internet, telephone or wireless services.

Is there a Whistleblower Protection policy?

Yes:

National Deaf-Blind Equipment Distribution Program (NDBEDP) certified programs shall permit, without reprisal in the form of an adverse personnel action, purchase or contract cancellation or discontinuance, eligibility disqualification, or otherwise, any current or former employee, agent, contractor, manufacturer, vendor, applicant, or recipient, to disclose to a designated official of the certified program, the NDBEDP Administrator, the TRS (Telecommunications Relay Services) Fund Administrator, the Federal Communications Commission (FCC or Commission), or to any federal or state law enforcement entity, any known or suspected violations of the Communications Act or Commission rules, or any other activity that the reporting person reasonably believes to be unlawful, wasteful, fraudulent, or abusive, or that otherwise could result in the improper distribution of Equipment, provision of services, or billing to the TRS Fund.

You may report your concerns to:

The whistleblower protection rule is located at:  47 CFR § 64.6219.

Where can I obtain more information about iCanConnect (Missouri’s DeafBlind Equipment Distribution)?

To obtain more information, you contact our office to obtain an application and assessment of equipment needs. Contact Elaine at the MoAT offices at 816-655-6702 or 800-647-8558 (TTY). You may also e-mail  EHoutman@mo-at.org